What is your Return Policy?
The following conditions apply to refunds/exchanges:
1. Please fill out the following form to get a RMA (Return Merchandise Authorization) number: here and if approved you will receive an email with an RMA number.
2. An item may be returned or exchanged within 14 days (postmarked) of our shipping date.
3. Item must be in new/unused condition with all original tags and packaging
4. NO COD's accepted.
5. NO returns on custom orders.
6. Shipping costs are not refundable, unless a mistake was made on our end.
7. Items are refunded to the same credit card with which the order was originally placed or through paypal.
8. Returns or exchanges will not be accepted for items on SALE.
9. Please make sure to specify what you wish to do (Refund / Exchange. If exchange, what would you like to exchange to).
10. Unauthorized returns will be refused.
11. All Returns/Exchanges will be processed within 14 Business days of receipt to our office. If you need your exchange order in a hurry we recommend placing a new order and sending the Return/Exchange products for a refund.
12. Any returned items are subject to a 15% restocking fee.
Our belts are 1 5/8" wide.
Can you put my design on your buckles?
We sure can. Send us your artwork and we will recommend the best option for you.
How wide are the pins on your buckles?
All of our belt buckles are made to work with any standard leather belt, with 1/8" pins.
Do your buckles come with belts?